Faq Section

FAQ

We know for this that you are concerned. But you do not need to worry, we have marked the name of the pier of the place of receipt on the ferry ticket for your reservation.

You don't have to worry for canceling your ferry ticket and refunding. Simple steps and methods, just sent email us the reservation reference number by email. And our staff will contact you and refund you within 7 days.

Easy steps and methods for paying via credit card online. You just book according to our step booking. And follow the instructions for paying via credit card or paypal. If you do not understand, we will have a manual. (Please click here)

We know how you can go. Actually, our company has a free shuttle and private shuttle. If you wish to facilitate the private transfer will have more fees for a family car.

We know that you will not feel comfortable traveling. If there is a thunderstorm on that day. But you don't have to worry, our company will have a large ferry which has a resistance to waves 3-5 meters high. And if the waves are higher than that, the company will notify you in advance as it may affect your travel.

We know this is your problem with the ferry journey. But you don't have to worry because all of our ferries there will be blue skies boat and boat balcony for you to relax in for passengers with seasickness.

You don't have to worry about this. Because this is our main duty to take care of passengers. Because we will have staff to assist for passengers using wheelchairs for travel

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